Sales Policy for Tatospizzas
Effective Date: April 3, 2025

At Tatospizzas, our goal is to provide a smooth and enjoyable shopping experience for all our customers. This Sales Policy outlines the terms and conditions governing the purchase of products from our website, ensuring transparency, clarity, and fairness in all transactions. By purchasing from Tatospizzas, you agree to the terms outlined in this policy. Please read it carefully before making a purchase.

1. Product Information

We are dedicated to providing accurate product descriptions. Our team ensures all information, including images, specifications, and prices, are up-to-date and accurate. However, errors may occasionally occur, and we reserve the right to correct inaccuracies regarding product availability, pricing, or descriptions without prior notice.

  • Product Availability: Some items may be out of stock or discontinued. In such cases, we will notify you and offer alternatives or issue a refund.

  • Product Images: We strive to display accurate images of our products. However, colors and appearances may vary depending on your device’s settings, and we are not responsible for these differences.

2. Pricing and Payments

Tatospizzas strives to offer competitive prices. All prices are listed on our website and are subject to change without notice.

  • Currency: All prices are listed in US Dollars (USD) unless stated otherwise.

  • Taxes: Sales tax will be applied based on your shipping address and local regulations. The applicable tax will be displayed at checkout.

  • Payment Methods: We accept major credit cards (Visa, MasterCard, American Express, Discover), PayPal, and secure payment gateways. Payment is due at the time of purchase, and orders will not be processed until payment is completed.

  • Security: Tatospizzas uses SSL encryption technologies to ensure your payment details are kept private and secure.

3. Order Process

After selecting your items and completing the checkout process, your order will be processed. An email confirmation will be sent to you with order details, including an order number and estimated delivery date.

  • Order Confirmation: Review your order confirmation email carefully. If you notice any discrepancies, contact us immediately at contact@tatospizzas.com.

  • Order Changes: If you need to make changes to your order, contact us promptly. Once an order has been processed and shipped, changes may not be possible.

4. Shipping and Delivery

We offer reliable shipping methods to ensure timely delivery of your products. Shipping costs are calculated based on weight, size, and destination.

  • Shipping Methods: We offer standard and expedited shipping options. Delivery times vary depending on your location and selected shipping method.

  • Processing Time: Orders are typically processed within 1-2 business days. During peak seasons or for special requests, additional time may be required.

  • Tracking: Once your order ships, you will receive a tracking number to monitor its progress.

  • International Shipping: We offer international shipping to select countries. Customs duties and taxes are the responsibility of the customer.

  • Shipping Delays: While we aim to deliver orders promptly, unforeseen circumstances like weather, customs, or carrier issues may cause delays. We are not responsible for these delays.

5. Returns and Exchanges

We want you to be fully satisfied with your purchase. Our Return and Refund Policy outlines how you can return or exchange items.

  • Eligibility for Returns: Items must be returned in original, unused condition with all packaging intact. Custom and personalized items are non-returnable unless defective.

  • Refunds: Refunds will be processed to the original payment method once the returned item is received. Please allow up to 14 business days for processing.

  • Exchanges: If you wish to exchange an item for a different size, color, or model, follow the return process, and we will facilitate the exchange if the item is available.

6. Sales Tax

Sales tax will be calculated at checkout based on your shipping address and local tax laws. The applicable sales tax will be displayed before finalizing your payment.

  • Tax Rates: Sales tax rates vary by location and are subject to change. We comply with local tax regulations.

7. Promotions and Discounts

Tatospizzas may offer promotional discounts, sales, or special offers. These promotions are subject to specific terms and conditions outlined at the time of the offer.

  • Coupon Codes: Enter any valid coupon or promotional code at checkout. Only one code can be used per order, and it cannot be combined with other offers unless stated otherwise.

  • Limitations: Some promotional offers may have expiration dates, and certain items may be excluded from discounts.

8. Customer Support

Our customer support team is available to assist you with any questions, concerns, or issues regarding your order. Contact us at:

  • Email: contact@tatospizzas.com

  • Phone: 815-242-3852

  • Address: 3541 Emeral Dreams Drive, Rockford, Illinois, United States

Customer support is available Monday to Friday, 9 AM to 5 PM (CST). We aim to respond to inquiries within 24 hours during business days.

9. Changes to the Sales Policy

Tatospizzas reserves the right to update or modify this Sales Policy at any time. Any changes will be reflected on this page with the updated Effective Date. We encourage you to review this policy regularly to stay informed about our sales practices.

10. Limitation of Liability

While Tatospizzas aims to provide the highest quality products and services, we are not liable for any indirect, incidental, or consequential damages arising from the use of our products or services.