Payment Policy for Tatospizzas
Effective Date: April 3, 2025

At Tatospizzas, we aim to provide a seamless and secure payment process for all our customers. This Payment Policy outlines the accepted payment methods, the steps involved in processing payments, and other related information. By using our website and making purchases, you agree to comply with the terms of this policy.

Please read this policy carefully to understand the payment terms before making any transactions on Tatospizzas. We strive to ensure that each transaction is completed efficiently, securely, and transparently.

1. Accepted Payment Methods

Tatospizzas offers a variety of secure payment methods to provide convenience for our customers. The following payment methods are accepted:

  • Credit and Debit Cards: We accept major credit and debit cards, including:

    • Visa

    • MasterCard

    • American Express

    • Discover

  • PayPal: We accept PayPal payments. If you choose PayPal, you can complete your purchase using your PayPal balance or a linked credit/debit card.

  • Other Payment Options: In the future, we may expand our payment methods to include additional gateways, digital wallets, or other online payment systems. These options will be clearly stated during the checkout process.

We ensure that every payment method we accept is processed securely through encrypted systems to protect your financial data.

2. Order Confirmation and Payment Authorization

After completing your order on our website, an email confirmation will be sent to you with your purchase details, including items ordered, total price, and estimated delivery date.

  • Payment Authorization: By submitting your payment information, you authorize Tatospizzas to charge your chosen payment method for the total order amount, including taxes and shipping fees.

  • Payment Processing: All payments are processed through secure payment gateways. Your card details will not be stored on our systems. We use Secure Sockets Layer (SSL) encryption to protect your payment information.

  • Order Confirmation: Once your payment is successfully authorized and processed, we will confirm your order and proceed with order fulfillment.

3. Pricing and Billing

Prices for the products on Tatospizzas are subject to change at any time. However, the price for your order will be fixed at the time you complete the checkout process.

  • Taxes: Sales tax will be added based on your shipping address and the applicable local or state tax laws. The tax amount will be displayed at checkout.

  • Currency: All payments are processed in US Dollars (USD), unless otherwise specified. International purchases may incur additional foreign transaction fees based on your payment method.

4. Order Cancellation and Modifications

Once an order is placed and payment is authorized, it is generally processed immediately. However, you can still cancel or modify your order under certain circumstances.

  • Order Cancellation: Please contact us within 24 hours of placing an order if you wish to cancel it. Orders that have already been shipped cannot be canceled.

  • Order Modifications: Contact our customer support team if you need to modify your order, such as changing quantities or replacing items. Modifications are possible only if the order has not been processed or shipped.

5. Payment Failures

If your payment fails for any reason, we will notify you promptly. Common reasons for payment failure include:

  • Insufficient funds

  • Incorrect payment details (expired card, invalid card number)

  • Payment gateway issues or technical difficulties

If your payment fails, you can retry with a different payment method or update your payment details. If payment cannot be processed after multiple attempts, your order may be canceled.

6. Fraud Prevention

Tatospizzas takes the security of your payment information seriously. We have implemented strict fraud prevention measures to ensure all transactions are secure. We may review certain transactions for fraudulent activity and request additional information if necessary.

  • Verification Process: If fraudulent activity is suspected, we may ask for identification or additional documentation to verify your payment.

  • Account Security: Protect your account and payment methods by using strong passwords. If you notice suspicious activity on your account, contact us immediately.

7. Payment Security

We prioritize your security. To protect your payment details, we use SSL encryption technology, ensuring your financial information is transmitted securely.

  • Payment Data: Tatospizzas does not store your credit card details. All payment transactions are processed through secure, third-party processors compliant with PCI DSS standards.

  • Privacy: We do not share your payment information with third parties, except as necessary to complete your transaction (e.g., PayPal or your card issuer).

8. Refunds and Chargebacks

Refunds are processed in accordance with our Refund & Return Policy. If you initiate a refund or chargeback, we will review your request and process it according to the terms in our policies.

  • Chargebacks: We encourage customers to reach out directly for any issues related to payment before initiating a chargeback, as chargebacks may incur additional fees and the customer could be held liable for those charges.

9. Customer Support

Our customer support team is available to assist you with any payment-related issues. If you need help processing an order, handling a failed payment, or resolving billing issues, we are here to assist.

  • Email: contact@tatospizzas.com

  • Phone: 815-242-3852

  • Address: 3541 Emeral Dreams Drive, Rockford, Illinois, United States

Our customer support team is available Monday to Friday, 9 AM to 5 PM (CST). We strive to respond to all inquiries within 24 hours on business days.

10. Changes to the Payment Policy

Tatospizzas reserves the right to modify or update this Payment Policy at any time. Changes will be posted on this page with an updated Effective Date. We encourage you to review this policy regularly to stay informed about our payment practices.

11. Limitation of Liability

Tatospizzas takes every precaution to ensure a secure payment process, but we are not liable for delays, losses, or damages resulting from factors outside our control, such as technical difficulties, fraud, or third-party processor errors.