Delivery Policy
Effective Date: February 15, 2025

At TATOS PIZZAS, we are committed to delivering our products efficiently and securely. Please review our Delivery Policy for details on our shipping process.

1. Processing Time

  • Orders are processed within 1-3 business days after payment confirmation.

  • Orders placed on weekends or holidays will be processed on the next business day.

2. Shipping Methods & Timeframes

  • Standard Shipping: 5-10 business days

  • Expedited Shipping: 2-5 business days

  • Overnight Shipping: 1-2 business days

  • Delivery times may vary depending on the destination and external factors such as weather and customs clearance.

3. Shipping Costs

  • Shipping costs are calculated at checkout based on weight, destination, and shipping method selected.

  • Free shipping may be available for orders above a specified amount, as indicated on our website.

4. International Shipping

  • We offer international shipping to select countries.

  • Customers are responsible for any customs duties, taxes, or import fees imposed by their country.

5. Order Tracking

  • A tracking number will be provided via email once your order has shipped.

  • Customers can track their orders using the link provided in the confirmation email.

6. Failed Delivery Attempts

  • If a delivery attempt is unsuccessful, the carrier may leave a notice or attempt redelivery.

  • After multiple failed attempts, the order may be returned to us, and additional shipping charges may apply.

7. Lost or Damaged Packages

  • If your package is lost or arrives damaged, please contact us within 7 days of delivery.

  • We will investigate and, if necessary, offer a replacement or refund.

8. Address Accuracy

  • Customers are responsible for providing accurate and complete shipping information.

  • We are not liable for delays or losses due to incorrect address details provided at checkout.

9. Contact Information

For any inquiries regarding our Delivery Policy, please contact us:

📍 Address: 3541 Emeral Dreams Drive, Illinois, Rockford, United States
📞 Phone: 815-242-3852
📧 Email: contact@tatospizzas.com
🌐 Website: https://tatospizzas.com/